Submit a Complaint
We take all complaints seriously and are committed to resolving issues fairly and promptly. Your feedback helps us improve our services.
Important Information
Confidentiality
Your complaint will be handled confidentially and in accordance with privacy laws.
Response Time
We aim to acknowledge complaints within 1 business day and resolve within 5 business days.
External Options
You may also contact the NDIS Commission on 1800 035 544 if needed.
Complaint Details
Additional Resources
NDIS Quality and Safeguards Commission
Phone: 1800 035 544
Website: ndiscommission.gov.au
Disability Advocacy Victoria
Phone: 1300 365 085
Website: disabilityadvocacyvic.org.au