Typical Hours for Key Compliance Documents

In the NDIS world, "standard" hours are often a moving target because every participant's complexity varies, but there are some industry benchmarks and NDIA expectations you can use to gauge whether a Support Coordinator’s (SC) billing is reasonable.

At Made To Help we cut the cost is half by using AI agents to capture the information without identifying participants directly. Before an AI agent can call the participant consent needs to be given and when the AI agent calls it always asked for consent to continue. The Agent is excellent at capturing information and answering questions but your support coordinator always verifies the information and follows up if required.